Privacy policy

When you use the contact form or book a service, we collect your name, email address, message and, where relevant, the information needed to deliver the service.

For purchases, your payment details are handled directly by Stripe; we have no access to them.

We use your data to:

• respond to your requests
• manage bookings and services
• process payments and send emails (confirmations, gift cards)
• meet our legal and accounting obligations
• measure site traffic, with your consent

We process your data on the following bases:

• performance of the contract, for bookings
• your consent, for the contact form and analytics cookies
• our legal obligations, for invoicing
• our legitimate interest, for site security

Your data is never sold. It may be processed by technical service providers:

• Resend, for sending emails (hosted in the EU, eu-west-1 region)
• Stripe, for payments (USA)
• Vercel, for site hosting (USA)
• Google Analytics, for traffic measurement (USA)
• Meta (Facebook Pixel), for ad measurement (USA)

Some processors (Stripe, Vercel, Google, Meta) are located in the United States. These transfers are governed by standard contractual clauses: standard contracts approved by the European Commission that require a level of protection equivalent to that of the European Union.

• prospects and contacts: 3 years after the last exchange
• invoices: 10 years, under our accounting obligations
• trackers and cookies: 13 months maximum

At any time, you can:

• access your data
• correct it
• have it erased
• object to its processing
• restrict its use
• retrieve it to move it elsewhere (portability)

To exercise these rights, contact us using the details below.

For any question about your data, email us at contact@azurtrail.fr. You may also lodge a complaint with the French data protection authority, the CNIL (www.cnil.fr).